Hosting Policies

SERVICE AGREEMENT

1Computerpro has a responsibility to protect each of our clients and provide the best service possible. The  Subscriber  is expected to have a basic knowledge of how the Internet functions, the types of use, which are generally acceptable on the Internet, and the types of use, which are to be avoided. Common sense is the best guide as to what is considered acceptable use. The following guidelines were designed to ensure these services.

DOMAIN NAME

In the event that Subscriber wishes to obtain an Internet Protocol ("IP") address and corresponding "domain name", 1 Computer Pro shall register such domain name, if available, in the name of the Subscriber and do all other acts necessary to establish the address of the Web site.  All rights, title and interest in and to Subscriber's domain name(s), whether registered by 1 Computer Pro or previously obtained by Subscriber shall vest exclusively in Subscriber and Subscriber shall thereafter be responsible for all fees and charges in connection with the domain name.  1 Computer Pro shall have  no liability whatsoever in connection with or arising out of the domain name which is obtained for Subscriber.

1Computerpro.com will host any domain from any foreign registry; however, the user is responsible for the registration of any name not a .com, .org, .net, or .edu domain. An .edu domain is for accredited, degree granting educational institutions. EDU requests (if you feel you warrant an .edu domain) are not guaranteed by 1Computerpro.com and if not approved by the InterNIC you may be forced to obtain an .org domain

CONTENT

Subscriber represents and warrants that the use, as contemplated by this Agreement, of the material supplied by Subscriber hereunder shall not infringe any copyright, trademark, trade secret or other third party proprietary right, or violates any federal state, or local law, regulation, or ordinance.  Subscriber further warrants that it intends to use the Web site solely for a lawful purpose.  Subscriber acknowledges and agrees that the transmission, promulgation, theft, procurement of communication, alteration, publication or storage of any information, protected material/property, data or material in violation of any export laws, national law of any sovereign nation, or of international law, or of any federal , state, or local law, statute, regulation or rule is strictly prohibited under this Agreement.  Neither party shall be liable for the delay in furnishing or failure to furnish service if caused by forces beyond the reasonable control of 1 Computer Pro or Subscriber, such as act of God, fire, natural disaster, accident, act of government, power failure, backbone failure, or systematic problems concerning the Internet.

1Computerpro.com will be the sole arbiter as to what constitutes a violation of this provision.

1Computerpro.com does not allow IRC or IRC bots of ANY KIND, NO MATTER HOW SMALL, to be operated on our servers.  

SERVER RESOURCES

Any web site that uses a high amount of server resources (such as CPU) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource needed to an acceptable level. Misuse of system resources, including but not limited to employing posts or programs which consume excessive CPU time or storage space, permitting use of mail services, mail forwarding capabilities, POP accounts, or auto responders other than for the customer's own account, resale of access to CGI scripts installed on 1Computerpro.com's servers, or attempting to use a single customer account for third party web sites by allowing more than one domain pointer to be used to reference pages within the customer's site will not be allowed. 1Computerpro.com shall be the sole arbiter of what is considered to be a high server usage level.

MAIL CONFIGURATIONS

1Computerpro.com supports e-Mail connectivity to our servers directly. This means you specify POP3 and SMTP server names in your e-Mail client to connect to us directly to receive e-Mail on behalf of your domain. Any requests for MX record changes to support any other configuration will result in additional charges.

EXCESSIVE BANDWIDTH USAGE

The monthly bandwidth allowance is listed on your Plan's Feature Page. We will monitor your bandwidth as necessary and will notify you if your traffic is exceeding your allowance.  Sites that exceed the traffic limits will be charged $1.75 per 25 megs per month over the monthly allotment for the Plan the customer has opted.  

CHAT ROOMS

1Computerpro.com does not allow clients to install their own chat rooms. Chat rooms tend to be a large system hog and we cannot permit it as an account option. 1Computerpro.com may provide chat rooms under certain Plans (see comparison chart for availability) for free or a small extra fee that should meet most users' needs and run without hindering the performance of the servers. Non-Java chat rooms (cgi or perl based) are not allowed.

BACKGROUND RUNNING PROGRAMS

1Computerpro.com may allow programs to run continually in the background, these programs will be considered on an individual basis and an extra charge will be incurred based on system resources used and operational maintenance needed. If you wish to run background programs please contact us before doing so.  

SPAMMING

The sending of commercial advertising through e-Mail (AKA spamming) from a 1Computerpro.com server, referring to a URL on a 1Computerpro.com server, or using an e-Mail address that is maintained on a 1Computerpro.com server is STRICTLY PROHIBITED. This includes but is not limited to activities such as using a non-existent e-Mail return address on a commercial solicitation, allowing spamming by third parties to promote a web site hosted by 1Computerpro.com, trolling (posting outrageous messages to generate numerous responses), mail bombing (sending multiple messages without significant new content to the same user), subscribing someone else to a mailing list without that person's permission, cross posting articles to any newsgroup without their permission, and commercial advertisements. In general, any kind of commercial advertising in areas on the Internet not intended for such purposes is prohibited. Government laws construed as protecting this practice do not apply. If you are found to have spammed, then we will immediately, without warning, terminate your account with no refund. In addition, we will impose a $100 penalty for each spam policy violation. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy.

GENERAL NET ABUSE

Linking to another web site for content and/or graphics materials is considered "bandwidth theft." While bandwidth theft is not currently considered a federal, state, or local law, 1Computerpro.com does NOT allow such activity. If you have content that is being directly linked on the pages of one of our customers and you have not granted permission for such linkage, please immediately e-mail services@1Computerpro.com with the site URL and specifics of the material being linked. We will investigate the matter, and if a violation is indeed in existence, we will allow the customer/site owner the opportunity to immediately rectify the problem by removing direct links. If the material is not removed within 48 hours of notice of proven violation, we will disable the account until the customer/site owner complies with our request to remove the material.

SERVER ABUSE

Any attempt to undermine or cause harm to a 1Computerpro.com server or using an e-Mail address that is maintained on a 1Computerpro.com machine is STRICTLY PROHIBITED. We reserve the right to deactivate any script (even our own) if it is used to such an extent that it poses a threat to the performance of our network.

Any sub-networks of 1Computerpro.com must adhere to the above policies. The failure to meet or follow any of the above guidelines is grounds for immediate account deactivation. We reserve the right to REMOVE any account (deactivated or not) within 10 days prior notice except for spamming which warrants immediate removal with no refunds of monies paid to 1Computerpro.com

Complaints about violators of our policies should be referred to services@1computerpro.com.  Each complaint will be fully investigated. 1Computerpro.com reserves the right to fully investigate any reported violations and to determine the proper consequences.

BILLING POLICY

Billing is done by 1 Computer Pro on a prospective basis.  For monthly accounts, the first bill contains the first month's service fee prorated on a per-diem basis, the setup fee if any, and the second month fee.  For annual and semi-annual accounts, payment is due upon the signing of this Agreement.  The first month's payment will b e prorated on a per-diem basis.  A Subscriber's account is in default if payment of the Service fee is not received within 15 days after payment is due unless 1 Computer Pro is in Breach of this Agreement.  If the Subscriber's payment is returned to 1 Computer Pro unpaid or the Subscriber's account is over 30 days in arrears, the Subscriber is immediately in default and Subscriber may have their service suspended or terminated upon written notification and without liability to 1 Computer Pro.  Past due payments shall accrue interest as a rate on one and one-half percent (1.5%) interest and those accounts shall be subject to immediate disconnection at ! Computer Pro's sole and absolute discretion.

If your account has been removed due to non-payment, a $50.00 reconnection fee will need to be paid plus all monies due to make your account current.

CANCELLATION

1Computerpro.com requires any site cancellation to be informed with a  written notice. Regardless of whether you are using the site or not, we will consider the account as an active account until the cancellation has been received.

These policies are subject to change without notice. 1Computerpro.com reserve the right to refuse service to anyone or to deactivate any account at our sole discretion.